Show All Answers

1. Where is the police department located and what are the hours of operation?

The Port Arthur Police Department is located at 645 4th Street, Port Arthur, Texas 77641.

The Police Department is staffed 24-hours a day, 7-days a week; however, the reception/records window is only open Monday through Friday, 8:00 AM to 5:00 PM and is closed on observed city holidays.  There is a phone located on the wall in the lobby next to the window for after-hours requests for assistance.

2. How do I file a police report?

If a crime is in progress, dial 911 immediately for officer assistance.

If you need to file a police report after a crime has been committed, you may call us on our non-emergency line at 409-983-8600 and press "0" for dispatch to have an officer meet with you at your location within the city limits. You may also come in to the police department during normal business hours and speak to the front desk officer.  If an officer is not on duty, you may pick up the phone located in the lobby to be directed to dispatch who will then have an officer meet you in the lobby.

Please note that Dispatch does not monitor the Port Arthur Police Department Facebook page.  Please do not use Facebook to report a crime or information relating to a crime. Please call Dispatch to speak with an Officer.

3. I received a citation from a City of Port Arthur Police Officer -- how can I find out what my fine will be?

Please contact the Port Arthur Municipal Court at 409-983-8686.

4. I'm going on vacation. Is there a way to get an officer to check on my house while I am gone?

Yes.  You may call dispatch at 409-983-8600 and they will put a Check on Rounds for your address.