Many times toters cannot be emptied because there are prohibited items in the container. Please do not place wood, televisions, sheetrock, concrete, carpet or microwaves (appliances) or vegetation in the toter.
Also, vehicles must be moved away from the toter to allow for collection. Often the garbage trucks cannot access the toter due to items obstructing access.
Note that we can only collect official City of Port Arthur toters. Others will not be picked up by City services.