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1. Tips for Trash Pick Up

• Garbage containers must be placed curb side by 7 am on collection day and removed from the curb by 8 pm on the same day. Residents should not leave containers at the curb overnight following collection day.
• All garbage other than heavy trash items (old furniture, household furnishings, yard waste, etc.) must be placed inside your 96-gallon container for pick-up. Waste that is outside the container will not be collected, and could result in a ticket and fine.
• Items which could be reused should be donated to charity or other organizations whenever possible.
• We suggest that you don't place odor-producing garbage, such as seafood waste, meats and old foods, in your 96-gallon container before collection day. If possible, refrigerate or freeze these items, then place in the container on collection day.

2. What time does my garbage toter need to be out at the street?

Garbage toters should be placed at the street before 7 am on your designated garbage pick up day.

3. What can I do if I missed the garbage truck because my toter wasn't out in time?

Call 409-983-8511 to reschedule pick up. Circumstances will determine whether a driver can make it by the same day.

4. What if my toter was out on time and it didn't get picked up?

Many times toters cannot be emptied because there are prohibited items in the container. Please do not place wood, televisions, sheetrock, concrete, carpet or microwaves (appliances) or vegetation in the toter. 

Also, vehicles must be moved away from the toter to allow for collection. Often the garbage trucks cannot access the toter due to items obstructing access.

Note that we can only collect official City of Port Arthur toters. Others will not be picked up by City services.

5. Why is my toter lid broken?

All toters should be placed with the handle facing the residence. This allows for the proper placement of the toter for pick up by the truck.

6. Who do I call to report a street light that is out?

Citizens reporting street lights that aren't functioning properly can call Entergy at 1-800-ENTERGY (368-3749), and follow the voice prompts to make the report or go online to https://secure.entergy.com/forms/StreetLights.aspx?FormId=147&RegionId=TX. 

The City of Port Arthur maintains street lights in the following locations:

2500-3900 Memorial Blvd

Lakeshore (from Woodworth to the Department Club on Lakeshore Drive)

Dryden Place/Kramer Place

To report improperly functioning street lights in these areas call 409-983-8182.