Create a Website Account - Manage notification subscriptions, save form progress and more.
If you do not currently have active service in your name with City of Port Arthur Water Utilities, we require the following documentation:
Customers may come into the office* at 444 4th Street, or fill out the online application. You will be required to upload documentation when applying online. A non-refundable connection fee is due to connect water service. If applying in the office, the fee is due when you come in to request the service. If applying online, a representative from customer service will contact you (using the contact information you provide) with instructions on paying the connection fee prior to service connection.
*Please be advised that COVID guidelines are being followed for entry and doing business with the City of Port Arthur.
Show All Answers
Please call the Water Billing Department at (409) 983-8230.