To be an organization that continuously evaluates what we do and how we do it so that we adapt to changes and challenges and thereby better serve the needs of the community.

Take our Port Arthur Fire Department customer survey and tell us how we are doing.

Consideration: for the public we serve and each other; to do unto others as we would have them do unto us. 

Quality: a commitment of our talents and energy to produce excellence in the service we provide externally to the public and internally to each other; doing everything as though our individual names were written on it. 

Professionalism: mastering our craft through education and training; and applying the mastery gained to the services we deliver. 

Pride: a humble, but earned self-respect in our accomplishments. 

Honor: through our actions, meriting the esteem of the public and our peers. 

Integrity: a commitment to do right, legally and morally.

Take our Port Arthur Fire Department customer survey and tell us how we are doing.