IMPORTANT PSA FOR ALL PORT ARTHUR WATER CUSTOMERS:

The Port Arthur Water Utility Billing Division is transitioning to a new payment system. During the month of September 2023 please note the following changes:

• Effective September 1, 2023, "Click-2-Gov” will no longer be available.

• Beginning Sept. 1, there will be no online payments for a temporary period of time. However, customers can continue making payments in-person, by mail or by using our drive-thru box. 

• All late fees will be waived for the month of September.

Customers who have "scheduled or recurring" payments are encouraged to contact Customer Service regarding their account. For questions or concerns, please call Customer Service at 409-983-8230 or email waterutilities@portarthurtx.gov. 

We understand that this is an inconvenience, however, the new payment system will be available by October 2023. We thank you for your understanding.

-Water Administration

• Here's how you can request a leak repair. 
• Here's how you can access the Click-to-Gov website until September 1, 2023.